Airtable Automation
How to connect Airtable to Intercom
Stop dealing with manual data transfer between Airtable and Intercom. This guide shows you how to automatically Create Conversation in Intercom whenever Record Matched Criteria happens inside Airtable.
Why automate this workflow?
Manual processes introduce delays and errors. With this automation you seamless automation between Airtable and Intercom. It runs 24/7 so your team never misses key context.
Step-by-step implementation
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1
Create a scenario in Make.com
Sign up or log in. Click "Create a new scenario" and choose Airtable as the first module.
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2
Configure the trigger
Select Record Matched Criteria inside Airtable. Authorize your account and set any filters you need.
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3
Add the Intercom action
Choose "Create Conversation" and map fields from the trigger. Test once and turn it on.
FAQ
Is this integration free?
Yes. The free tier of most automation platforms supports a few hundred operations per month—perfect for piloting.
Do I need to code?
No. Everything is handled via drag-and-drop builders. Advanced users can still inject custom logic if needed.